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Terms of Service
  1. Use of Public Data Only: This platform collects and processes only data that is publicly available on Facebook Pages.
  2. Intended Purpose: It is intended solely for research, content analysis, marketing insights, or academic purposes.
  3. Prohibited Use: Use of this system to access private data, distribute spam, or violate Facebook’s terms is strictly forbidden.
  4. Accuracy: Information is based on public data at the time of collection; live updates or changes may not be reflected immediately.
  5. Service Rights: We reserve the right to modify or discontinue the service at any time without notice.
Privacy Policy
  1. No Personal Data: We do not collect personal Facebook user data, such as names, passwords, or private messages.
  2. What We Collect: Only public data from Facebook Pages, including posts and comments that are openly accessible.
  3. Google Access: If Google login is used (e.g., for exporting data to Google Sheets), login credentials are never stored or shared.
  4. Data Safety: All data transfers are encrypted. We do not sell, rent, or share user data with third parties.
  5. Cookies: Cookies may be used strictly for technical functionality—never for advertising or tracking purposes.
  6. Contact: For any questions or privacy concerns, email us at support@9lives.com.my.